So I just wanted to add myself to CC on a ticket created by one of my colleagues. So I use the "Additional CCs" functionality and hit "submit". (first screenshot) This unfortunately creates a new "post" as my user (second screenshot) and the syste...
Add labeling/ identification for BigQuery Snapshots only for tracking it
Since Backups for BigQuery is not something supported by Google automatically, adding this snapshotting feature for specific tables would help track its cost increase and deciding on which table to stop or continuing the snapshotting for.
Add descriptions to AWS IDs you create as part of tech technical onboarding.
Hi you have created at least 4 AWS IDs for FlexSave as part of technical onboarding. These IDs doesn't have any description and shows just as numbers in reporting. I need to add a Project Name to understand more about these IDs and that they belon...
Hello I would suggest if this feature is not yet available as I could not find it on your platform that you allow customers to restrict which IP addresses they can log into the platform Thanks
Each web page in https://console.doit.com/ should have a relevant title instead of of `DoiT Console`
Each web page in https://console.doit.com/ has a title of `DoiT Console`. This is incredibly unhelpful. Each ticket's title should be included in the page title, the title for search results should be at least that it's a search for tickets, and p...
Provide ability to capture Case Codes/WBS for each Invoicing Bucket
Invoicing buckets allows to group projects that needs to be invoiced in a single invoice however, it does not have ability to capture any additional information related to the invoice e.g. Case Code, Contact person - if it is different for each bu...
Guys, you're amazing! Love your super-quick support, love your great educational courses and workshops, that's amazing. Especially, keeping in mind that we don't pay any extra for that, that looks amazing :) Love you!
Currently when you close a ticket you get a modal pop up that wants you to pick Good, or Bad. You can't close the modal without picking one. Please can you just add a "neutral", "satisfactory" or "n/a"; there are plenty of times when it wasn't goo...