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simple immediate link to support portal and tickets?

Is there a simple immediate link to support portal and tickets?
about 1 year ago in Core Platform / Support Portal 1 Already exists

Show Profile Images in the Ticket System

In the ticket system, our profile images are not shown. Only DoIT employees have profile icons in the stream.
about 1 year ago in Core Platform / Support Portal 0 Investigating

Print out/export ticket

It would be nice to have a way to print out the ticket flow so we can document it in our own ticketing system.
over 1 year ago in Core Platform / Support Portal 0 Investigating

Display CC'd People in Tickets

Display folks who are cc'd on a ticket in the Info Panel, and elsewhere if there are other suitable locations.
over 1 year ago in Core Platform / Support Portal 0

The CMP cannot handle the upload of a 300 MB file. THe customer got confused,

. In such cases, CMP should say "file too large; please send the file in another way, e..g upload to Google Drive and send a link"
over 1 year ago in Core Platform / Support Portal 0

Change support ticket form inputs based on ticket type.

Use case: Customer request slack channel. Our first reply to customer is to ask for an administrator email in their organization. It would help the customer if we could collect their admin email when they are first inputting the request for the s...
over 1 year ago in Core Platform / Support Portal 0