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Core Platform

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We need support for Japanese Yen.

Hi as we have customers in Japan we would need a support for Japanese Yen for invoicing.
2 months ago in Core Platform / Payments 0

Bulk download of invoices

Please make it possible to download multiple invoices at once, preferrably by check-box selection.
4 months ago in Core Platform / Payments 0

Add descriptions to AWS IDs you create as part of tech technical onboarding.

Hi you have created at least 4 AWS IDs for FlexSave as part of technical onboarding. These IDs doesn't have any description and shows just as numbers in reporting. I need to add a Project Name to understand more about these IDs and that they belon...
4 months ago in Core Platform / Assets 0

restrict IP access

Hello I would suggest if this feature is not yet available as I could not find it on your platform that you allow customers to restrict which IP addresses they can log into the platform Thanks
4 months ago in Core Platform / Authentication 0

Each web page in https://console.doit.com/ should have a relevant title instead of of `DoiT Console`

Each web page in https://console.doit.com/ has a title of `DoiT Console`. This is incredibly unhelpful. Each ticket's title should be included in the page title, the title for search results should be at least that it's a search for tickets, and p...
6 months ago in Core Platform / Support Portal 0

You're great!

Guys, you're amazing! Love your super-quick support, love your great educational courses and workshops, that's amazing. Especially, keeping in mind that we don't pay any extra for that, that looks amazing :) Love you!
about 1 year ago in Core Platform / Support Portal 0 Already exists

Please add "neutral" to the satisfaction survey

Currently when you close a ticket you get a modal pop up that wants you to pick Good, or Bad. You can't close the modal without picking one. Please can you just add a "neutral", "satisfactory" or "n/a"; there are plenty of times when it wasn't goo...
about 1 year ago in Core Platform / Support Portal 0

Bill / Invoice with Service granularity

Feature request to have bill/invoice with Service granularity. Currently, invoices are in a standard format that display charges according to Projects, and do not display charges for services. Cost per project/per service is available through Clou...
about 1 year ago in Core Platform 0

Help and support link from the console

I have a member of my team unable to access the console, and I have no way of contacting support on their behalf
about 1 year ago in Core Platform / Support Portal 3

Add option to require SAML/SSO authentication

At the moment, even if you enable authentication, users are still able to log in with other authentication options defined in the authentication settings page (which include: allow all, email and password, Google, Microsoft). Usually when enabling...
about 1 year ago in Core Platform / Authentication 0