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Created by Guest
Created on Apr 29, 2021

Differentiate blank from [Label N/A]

Moonactive had a report in which subscriptions and topics are labeled. Subscriptions have label 'subscription' and label 'topic', and topics have label 'topic'. In the grid-based CMP report in which 'subscription' is grouped after 'topic', some rows show a value for 'topic' but not subscription, because the cost belonged only to a topic. However, in this row, the 'subscription' column showed '[Label N/A]' so that the customer thought that this represents a subscription with no label. In fact, this cell should have been blank because the charge is for a topic, not for a subscription. (Rows with costs that came from a subscription correctly had a value in both the' topic' and 'subscription' columns.)
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