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Created by Guest
Created on Aug 3, 2022

How can I sort out the Outlook Not Working issue?

If you have a problem with Outlook Not Working, go to the file location appropriate for your version of Outlook. Now, click twice on the SCANPST.EXE file to open it after scrolling down. Make sure the file you wish to scan is your Outlook data file. If not, choose Browse, find your data files, and then choose Start to start the scan. Choosing Repair will solve any issues that are discovered. Check your Outlook account to see whether the issue has been resolved.

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  • Guest
    Aug 4, 2022

    If you have an Outlook 2003 or earlier version of Outlook, a common problem is that the file SCANPST.EXE isn’t scanned. This can be because the file has been renamed, for example; this is a common issue on Windows systems. If this happens to you, you should back up your data first:Open your Outlook folder, located in your Start > All Programs > Microsoft Office > Outlook folder, and then navigate to the folder containing SCANPST.EXE. Right-click on that and select “Copy to Clipboard” from the menu that appears. Do not select “Delete” from the action menu that appears; select “Copy to Clipboard” instead. A new file will now be created in your Outlook folder with a name of SCANPST_1_1_0_0.exe but with an extension of .SCANPST—this is okay because it only contains information about whether or not a scan will take place; it doesn’t actually have any effect on scanning out anything specific (you can change this later by changing the settings in this file).When you receive an email from Microsoft indicating a scan has begun (this usually happens after two minutes), open that email and click on Scan Now; this will start the scan and you should see something like Figure 1 below:Figure 1: Scanning Screenshot for Outlook 2003 or earlierIf you are receiving errors during scanning (see Figure 2 below), follow these steps:• Click on File > Open Scan Report (O)…• Scroll down until you find the section entitled "Description — Scan Report…"• Under "Description", click on “Add Item” (A)…• Select “SCANPST_1_1_0_0.exe” from the list of files in step 2 above; click OK (B)… That should give all items listed under "Description — Scan Report" their proper names again (C)... You can now delete SCANPST_1_1_0_0.exe without worrying about losing any items listed under "Description — Scan Report..."... If there are any duplicates found under "Description — Scan Report" before deleting SCANPST_.exe, highlight them all using Ctrl+A and delete them using Delete.

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